Public Storage - Milpitas - 1220 Dempsey Road

Pretty pleased

Very pleased with the setup experience. I had an issue confirming my eReservation, but a quick phone call, and I was up and running. (Great customer service!) I only have 2 grips though: I didn't realize (I didn't pay too much attention) that the gate access times are pretty limiting. I guess that's one reason the price is lower than some. The 2nd grip is that the lock on my roll-up door is pretty hard to use. The door doesn't line up and I have to fight it every time. Maybe I just need to practice more, we'll see.

Great place to leave your stuff. Helpful staff

We arrived an hour early before our scheduled time. However the staff was super curtious in making arrangements for our early arrival. As we had to maintain social distancing norms, scheduling is of primary importance. The staff finished the paperwork in under 15 mins.

Excellent customer service

The rental procedure was easy and straightforward. The lot and the space are nice, clean and well kept. The personnel at the site are the stars. They made me feel welcome and appreciated.

Sign-up process was great!

Just completed signing up for a Public Storage unit with Angel. She was friendly and very professional. I decided I needed a larger unit than I had initially anticipated and she was able to locate one for me that was easily accessible. She fully explained each step of the sign up process, along with details of each of the initial fees and as this is the middle of the month, how the monthly rental fee is pro-rated for January to bring me to the full fee starting February. She even walked me over to the gate to confirm I could gain access with the provided code.

She made the process smooth and I felt comfortable with the sign up process.

It's been couple a year's since we get...

It's been couple a year's since we get another storage.and public storage is best storage ive known And I will recommend it to my friends!