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Good place
The unit was clean and space as described. The manager Mike was very helpful and guided us through the process.
Usual storage with no electricity
There is no electricity and our neighbors got their catalytic converter stolen from their tv in the parking lot (cameras weren’t working) but otherwise fine storage
Easy process
Everything was contactless and easy! Just like the instructions.
Excellent customer service
Excellent customer service. Shirley helped me and she was so kind and friendly.
I made the reservation online for my second unit, And quoted a price that was not what I had to pay.
I made the reservation online for my Second storage unit.
The quote online for this second unit was $1 for storage plus $24 admin fee for the first month. $135 per month there after, on a month by month basis.
When I arrived at the office, to complete the paperwork, I was told that the $1 for first month did not apply to me because I was already a customer.
This is not the way to treat a well established customer of 13 years. Especially since my current unit rate increases $25 per month on my annual anniversary.
Also, I disagree about the admin fee when I did the paperwork on my computer before I went to the office.
Richard Ingles.