You do not need to bring a Government ID or bring this email. This facility is an unmanned location however we have a call center to assist, so don\'t hesitate to contact us with any questions or comments Our Call Center hours are Monday-Friday 8am-9pm EST, Saturday 9am-5pm & Sunday 9am-5pm EST. Once you become a tenant and are renting a unit/space, this facility is accessible 24/7 with an access code that you create. You can also reserve and complete the move-in process online.